Get LC Customers

The Live Platform request retrieves a list of existing customers defined in Live Platform.

URI

Copy
{{baseUrl}}/api/api/ovoc/v1/topology/lccustomers/

HTTP Method

GET

Example Response

Copy
  {
            "definedAt": "2024-09-15T08:07:59.773+0000",
            "iamAccountId": "58894f19-3a4f-4dfd-ab84-83c67b6300e4",
            "fullName": null,
            "description": "",
            "services": {
                "LIVE_CX": {
                    "meteringTag": ""
                },
                "WEBEX_CLOUD_CONNECT": {
                    "meteringTag": ""
                },
                "MI_REGIONAL": {
                    "meteringTag": ""
                },
                "GENERIC": {
                    "meteringTag": ""
                },
                "STNG_REGIONAL": {
                    "meteringTag": ""
                },
                "OC": {
                    "meteringTag": ""
                },
                "ZOOM": {
                    "meteringTag": ""
                },
                "DM": {
                    "meteringTag": ""
                },
                "LTC": {
                    "meteringTag": ""
                },
                "HYBRID_ENTITIES": {
                    "meteringTag": ""
                },
                "VOCA": {
                    "meteringTag": ""
                }
            },
            "applicationsStatus": {
                "management": {
                    "managementStatus": "ERROR"
                },
                "voiceQuality": {
                    "teamsVoiceQualityJson": {
                        "vqControlStatus": "UNMONITORED",
                        "vqMediaStatus": "UNMONITORED",
                        "voiceQualityStatus": "UNMONITORED"
                    },
                    "voiceQualityStatus": "UNMONITORED",
                    "alertRuleVoiceQualityStatus": "UNMONITORED",
                    "sbcVoiceQualityJson": {
                        "vqControlStatus": "UNMONITORED",
                        "vqMediaStatus": "UNMONITORED",
                        "voiceQualityStatus": "UNMONITORED"
                    }
                }
            },
            "adGroupId": null,
            "url": "/ovoc/v1/topology/lcCustomers/61954",
            "msTenantId": "67fea0c1-0319-4f7c-9ae0-7f7de75dbcdd",
            "attachedServices": [
                55149,
                83662
            ],
            "name": "Seraya",
            "tenantId": 1,
            "id": 61954,
            "logoId": 937,
            "channelId": 98848,
            "contacts": {
                "secondaryEmail": null,
                "phone": null,
                "generalInfo": null,
                "email": null,
                "secondaryPhone": null
            },
            "status": "ERROR"
        },
        {
            "definedAt": "2024-09-15T08:07:59.773+0000",
            "iamAccountId": "17d0a88d-4d3f-4ef0-ae22-1be45866de8e",
            "fullName": null,
            "description": "",
            "services": {
                "LIVE_CX": {
                    "meteringTag": ""
                },
                "WEBEX_CLOUD_CONNECT": {
                    "meteringTag": ""
                },
                "MI_REGIONAL": {
                    "meteringTag": ""
                },
                "GENERIC": {
                    "meteringTag": ""
                },
                "STNG_REGIONAL": {
                    "meteringTag": ""
                },
                "OC": {
                    "meteringTag": ""
                },
                "SMART_TAP": {},
                "ZOOM": {
                    "meteringTag": ""
                },
                "DM": {
                    "meteringTag": ""
                },
                "LTC": {
                    "meteringTag": ""
                },
                "HYBRID_ENTITIES": {
                    "meteringTag": "9876543"
                },
                "VOCA": {
                    "meteringTag": ""
                }
            },
            "applicationsStatus": {
                "management": {
                    "managementStatus": "OK"
                },
                "voiceQuality": {
                    "teamsVoiceQualityJson": {
                        "vqControlStatus": "UNMONITORED",
                        "vqMediaStatus": "UNMONITORED",
                        "voiceQualityStatus": "UNMONITORED"
                    },
                    "voiceQualityStatus": "UNMONITORED",
                    "alertRuleVoiceQualityStatus": "UNMONITORED",
                    "sbcVoiceQualityJson": {
                        "vqControlStatus": "UNMONITORED",
                        "vqMediaStatus": "UNMONITORED",
                        "voiceQualityStatus": "UNMONITORED"
                    }
                }
            },
            "adGroupId": null,
            "url": "/ovoc/v1/topology/lcCustomers/61959",
            "msTenantId": "1cdb4c9b-d89a-436f-8bc6-ecbe6ff502d1",
            "attachedServices": [
                60946,
                88629,
                100432
            ],
            "name": "DaveWilson",
            "tenantId": 1,
            "id": 61959,
            "logoId": 924,
            "channelId": 0,
            "contacts": {
                "secondaryEmail": null,
                "phone": null,
                "generalInfo": null,
                "email": null,
                "secondaryPhone": null
            },
            "status": "OK"
        },
        {
            "definedAt": "2024-09-15T08:07:59.773+0000",
            "iamAccountId": "923b1a24-1528-4154-961b-b98243db2922",
            "fullName": null,
            "description": "",
            "services": {
                "LIVE_CX": {
                    "meteringTag": ""
                },
                "WEBEX_CLOUD_CONNECT": {
                    "meteringTag": ""
                },
                "MI_REGIONAL": {
                    "meteringTag": ""
                },
                "GENERIC": {
                    "meteringTag": ""
                },
                "STNG_REGIONAL": {
                    "meteringTag": ""
                },
                "OC": {
                    "meteringTag": ""
                },
                "SMART_TAP": {},
                "ZOOM": {
                    "meteringTag": ""
                },
                "DM": {
                    "meteringTag": ""
                },
                "LTC": {
                    "meteringTag": ""
                },
                "HYBRID_ENTITIES": {
                    "meteringTag": ""
                },
                "VOCA": {
                    "meteringTag": ""
                }
            },
            "applicationsStatus": {
                "management": {
                    "managementStatus": "UNMONITORED"
                },
                "voiceQuality": {
                    "teamsVoiceQualityJson": {
                        "vqControlStatus": "UNMONITORED",
                        "vqMediaStatus": "UNMONITORED",
                        "voiceQualityStatus": "UNMONITORED"
                    },
                    "voiceQualityStatus": "UNMONITORED",
                    "alertRuleVoiceQualityStatus": "UNMONITORED",
                    "sbcVoiceQualityJson": {
                        "vqControlStatus": "UNMONITORED",
                        "vqMediaStatus": "UNMONITORED",
                        "voiceQualityStatus": "UNMONITORED"
                    }
                }
            },
            "adGroupId": null,
            "url": "/ovoc/v1/topology/lcCustomers/61961",
            "msTenantId": "07380237-377e-406c-941b-2aa4521886f7",
            "attachedServices": [],
            "name": "jvmmoj-dm",
            "tenantId": 1,
            "id": 61961,
            "logoId": 924,
            "channelId": 0,
            "contacts": {
                "secondaryEmail": null,
                "phone": null,
                "generalInfo": null,
                "email": null,
                "secondaryPhone": null
            },
            "status": "UNMONITORED"
        },
        {
            "definedAt": "2024-09-15T08:07:59.773+0000",
            "iamAccountId": "25c572f9-0ea8-40f9-8a80-9e4572895654",
            "fullName": null,
            "description": "",
            "services": {
                "LIVE_CX": {
                    "meteringTag": ""
                },
                "WEBEX_CLOUD_CONNECT": {
                    "meteringTag": ""
                },
                "MI_REGIONAL": {
                    "meteringTag": ""
                },
                "GENERIC": {
                    "meteringTag": ""
                },
                "STNG_REGIONAL": {
                    "meteringTag": ""
                },
                "OC": {
                    "meteringTag": ""
                },
                "SMART_TAP": {},
                "ZOOM": {
                    "meteringTag": ""
                },
                "DM": {
                    "meteringTag": ""
                },
                "LTC": {
                    "meteringTag": ""
                },
                "HYBRID_ENTITIES": {
                    "meteringTag": ""
                },
                "VOCA": {
                    "meteringTag": ""
                }
            },
            "applicationsStatus": {
                "management": {
                    "managementStatus": "WARNING"
                },
                "voiceQuality": {
                    "teamsVoiceQualityJson": {
                        "vqControlStatus": "UNMONITORED",
                        "vqMediaStatus": "UNMONITORED",
                        "voiceQualityStatus": "UNMONITORED"
                    },
                    "voiceQualityStatus": "UNMONITORED",
                    "alertRuleVoiceQualityStatus": "UNMONITORED",
                    "sbcVoiceQualityJson": {
                        "vqControlStatus": "UNMONITORED",
                        "vqMediaStatus": "UNMONITORED",
                        "voiceQualityStatus": "UNMONITORED"
                    }
                }
            },
            "adGroupId": null,
            "url": "/ovoc/v1/topology/lcCustomers/61968",
            "msTenantId": "767b2877-96cc-413e-a9b4-8d6e414b3211",
            "attachedServices": [
                76032,
                97330
            ],
            "name": "3Mnth_CDX_4749",
            "tenantId": 1,
            "id": 61968,
            "logoId": 924,
            "channelId": 0,
            "contacts": {
                "secondaryEmail": null,
                "phone": null,
                "generalInfo": null,
                "email": null,
                "secondaryPhone": null
            },
            "status": "WARNING"
        },
        {
            "definedAt": "2024-09-15T08:07:59.773+0000",
            "iamAccountId": "1d2ba9ac-07cc-41a6-95be-7da53e5a2eb9",
            "fullName": null,
            "description": "",
            "services": {
                "LIVE_CX": {
                    "meteringTag": ""
                },
                "WEBEX_CLOUD_CONNECT": {
                    "meteringTag": ""
                },
                "MI_REGIONAL": {
                    "meteringTag": ""
                },
                "GENERIC": {
                    "meteringTag": ""
                },
                "STNG_REGIONAL": {
                    "meteringTag": ""
                },
                "OC": {
                    "meteringTag": ""
                },
                "SMART_TAP": {},
                "ZOOM": {
                    "meteringTag": ""
                },
                "DM": {
                    "meteringTag": ""
                },
                "LTC": {
                    "meteringTag": ""
                },
                "HYBRID_ENTITIES": {
                    "meteringTag": ""
                },
                "VOCA": {
                    "meteringTag": ""
                }
            },
            "applicationsStatus": {
                "management": {
                    "managementStatus": "OK"
                },
                "voiceQuality": {
                    "teamsVoiceQualityJson": {
                        "vqControlStatus": "UNMONITORED",
                        "vqMediaStatus": "UNMONITORED",
                        "voiceQualityStatus": "UNMONITORED"
                    },
                    "voiceQualityStatus": "UNMONITORED",
                    "alertRuleVoiceQualityStatus": "UNMONITORED",
                    "sbcVoiceQualityJson": {
                        "vqControlStatus": "UNMONITORED",
                        "vqMediaStatus": "UNMONITORED",
                        "voiceQualityStatus": "UNMONITORED"
                    }
                }
            },
            "adGroupId": null,
            "url": "/ovoc/v1/topology/lcCustomers/61972",
            "msTenantId": "5029f258-3cac-454d-8e0e-02f8ad7b3883",
            "attachedServices": [
                55707,
                64632,
                65029,
                89528,
                97727,
                97918
            ],
            "name": "ZARonaldM",
            "tenantId": 1,
            "id": 61972,
            "logoId": 924,
            "channelId": 0,
            "contacts": {
                "secondaryEmail": null,
                "phone": null,
                "generalInfo": null,
                "email": null,
                "secondaryPhone": null
            },
            "status": "OK"
        },
        {
            "definedAt": "2024-09-15T08:07:59.773+0000",
            "iamAccountId": "4d607f34-9137-4fde-850a-95ddc64f1ce4",
            "fullName": null,
            "description": "",
            "services": {
                "LIVE_CX": {
                    "meteringTag": ""
                },
                "WEBEX_CLOUD_CONNECT": {
                    "meteringTag": ""
                },
                "MI_REGIONAL": {
                    "meteringTag": ""
                },
                "GENERIC": {
                    "meteringTag": ""
                },
                "STNG_REGIONAL": {
                    "meteringTag": ""
                },
                "OC": {
                    "meteringTag": ""
                },
                "ZOOM": {
                    "meteringTag": ""
                },
                "DM": {
                    "meteringTag": ""
                },
                "LTC": {
                    "meteringTag": ""
                },
                "HYBRID_ENTITIES": {
                    "meteringTag": ""
                },
                "VOCA": {
                    "meteringTag": ""
                }
            },
            "applicationsStatus": {
                "management": {
                    "managementStatus": "UNMONITORED"
                },
                "voiceQuality": {
                    "teamsVoiceQualityJson": {
                        "vqControlStatus": "UNMONITORED",
                        "vqMediaStatus": "UNMONITORED",
                        "voiceQualityStatus": "UNMONITORED"
                    },
                    "voiceQualityStatus": "UNMONITORED",
                    "alertRuleVoiceQualityStatus": "UNMONITORED",
                    "sbcVoiceQualityJson": {
                        "vqControlStatus": "UNMONITORED",
                        "vqMediaStatus": "UNMONITORED",
                        "voiceQualityStatus": "UNMONITORED"
                    }
                }
            },
            "adGroupId": null,
            "url": "/ovoc/v1/topology/lcCustomers/61980",
            "msTenantId": "94018ec2-3f9f-42e8-bcf2-83937626f405",
            "attachedServices": [
                55750
            ],
            "name": "IreneDR_921DM",
            "tenantId": 1,
            "id": 61980,
            "logoId": 1043,
            "channelId": 81737,
            "contacts": {
                "secondaryEmail": null,
                "phone": null,
                "generalInfo": null,
                "email": null,
                "secondaryPhone": null
            },
            "status": "UNMONITORED"
        },
        {
            "definedAt": "2024-09-15T08:07:59.773+0000",
            "iamAccountId": "5b7d5a8a-97e5-4a64-ab87-175c3a6bc2fe",
            "fullName": null,
            "description": "",
            "services": {
                "LIVE_CX": {
                    "meteringTag": ""
                },
                "WEBEX_CLOUD_CONNECT": {
                    "meteringTag": ""
                },
                "MI_REGIONAL": {
                    "meteringTag": ""
                },
                "GENERIC": {
                    "meteringTag": ""
                },
                "STNG_REGIONAL": {
                    "meteringTag": ""
                },
                "OC": {
                    "meteringTag": ""
                },
                "ZOOM": {
                    "meteringTag": ""
                },
                "DM": {
                    "meteringTag": ""
                },
                "LTC": {
                    "meteringTag": ""
                },
                "HYBRID_ENTITIES": {
                    "meteringTag": ""
                },
                "VOCA": {
                    "meteringTag": ""
                }
            },
            "applicationsStatus": {
                "management": {
                    "managementStatus": "OK"
                },
                "voiceQuality": {
                    "teamsVoiceQualityJson": {
                        "vqControlStatus": "UNMONITORED",
                        "vqMediaStatus": "UNMONITORED",
                        "voiceQualityStatus": "UNMONITORED"
                    },
                    "voiceQualityStatus": "UNMONITORED",
                    "alertRuleVoiceQualityStatus": "UNMONITORED",
                    "sbcVoiceQualityJson": {
                        "vqControlStatus": "UNMONITORED",
                        "vqMediaStatus": "UNMONITORED",
                        "voiceQualityStatus": "UNMONITORED"
                    }
                }
            },
            "adGroupId": null,
            "url": "/ovoc/v1/topology/lcCustomers/62013",
            "msTenantId": "d7899874-3439-4e92-9dae-5cb45ee856af",
            "attachedServices": [
                57958,
                97923,
                97924,
                97925,
                97926,
                98920,
                98921,
                98977
            ],
            "name": "Watts365",
            "tenantId": 1,
            "id": 62013,
            "logoId": 924,
            "channelId": 57826,
            "contacts": {
                "secondaryEmail": null,
                "phone": null,
                "generalInfo": null,
                "email": "rob@watts365.com",
                "secondaryPhone": null
            },
            "status": "OK"
        },
        {
            "definedAt": "2024-09-15T08:07:59.773+0000",
            "iamAccountId": "b33e13c3-0245-4c23-84e1-0fe1229fb716",
            "fullName": null,
            "description": "PlatformErrorCheck",
            "services": {
                "LIVE_CX": {
                    "meteringTag": ""
                },
                "WEBEX_CLOUD_CONNECT": {
                    "meteringTag": ""
                },
                "MI_REGIONAL": {
                    "meteringTag": ""
                },
                "GENERIC": {
                    "meteringTag": ""
                },
                "STNG_REGIONAL": {
                    "meteringTag": ""
                },
                "OC": {
                    "meteringTag": ""
                },
                "SMART_TAP": {},
                "ZOOM": {
                    "meteringTag": ""
                },
                "DM": {
                    "meteringTag": ""
                },
                "LTC": {
                    "meteringTag": ""
                },
                "HYBRID_ENTITIES": {
                    "meteringTag": ""
                },
                "VOCA": {
                    "meteringTag": ""
                }
            },
            "applicationsStatus": {
                "management": {
                    "managementStatus": "OK"
                },
                "voiceQuality": {
                    "teamsVoiceQualityJson": {
                        "vqControlStatus": "UNMONITORED",
                        "vqMediaStatus": "UNMONITORED",
                        "voiceQualityStatus": "UNMONITORED"
                    },
                    "voiceQualityStatus": "UNMONITORED",
                    "alertRuleVoiceQualityStatus": "UNMONITORED",
                    "sbcVoiceQualityJson": {
                        "vqControlStatus": "UNMONITORED",
                        "vqMediaStatus": "UNMONITORED",
                        "voiceQualityStatus": "UNMONITORED"
                    }
                }
            },
            "adGroupId": null,
            "url": "/ovoc/v1/topology/lcCustomers/62021",
            "msTenantId": "",
            "attachedServices": [
                58976
            ],
            "name": "CannotDeleteDMServices",
            "tenantId": 1,
            "id": 62021,
            "logoId": 924,
            "channelId": 0,
            "contacts": {
                "secondaryEmail": null,
                "phone": null,
                "generalInfo": null,
                "email": null,
                "secondaryPhone": null
            },
            "status": "OK"
        },
        {
            "definedAt": "2024-09-15T08:07:59.773+0000",
            "iamAccountId": "2402350b-813e-4c6d-b485-174e0a8b034d",
            "fullName": null,
            "description": "",
            "services": {
                "ZOOM": {
                    "meteringTag": ""
                },
                "DM": {
                    "meteringTag": ""
                },
                "LTC": {
                    "meteringTag": ""
                },
                "VOCA": {
                    "meteringTag": ""
                }
            },
            "applicationsStatus": {
                "management": {
                    "managementStatus": "OK"
                },
                "voiceQuality": {
                    "teamsVoiceQualityJson": {
                        "vqControlStatus": "UNMONITORED",
                        "vqMediaStatus": "UNMONITORED",
                        "voiceQualityStatus": "UNMONITORED"
                    },
                    "voiceQualityStatus": "UNMONITORED",
                    "alertRuleVoiceQualityStatus": "UNMONITORED",
                    "sbcVoiceQualityJson": {
                        "vqControlStatus": "UNMONITORED",
                        "vqMediaStatus": "UNMONITORED",
                        "voiceQualityStatus": "UNMONITORED"
                    }
                }
            },
            "adGroupId": null,
            "url": "/ovoc/v1/topology/lcCustomers/62101",
            "msTenantId": "k__088LiQLWvPC7RnUFH_w",
            "attachedServices": [
                57295
            ],
            "name": "Audiocodes_C-ZM",
            "tenantId": 1,
            "id": 62101,
            "logoId": 924,
            "channelId": 58039,
            "contacts": {
                "secondaryEmail": null,
                "phone": null,
                "generalInfo": null,
                "email": null,
                "secondaryPhone": null
            },
            "status": "OK"
        },

HTTP Responses

200 OK

This request retrieves data for all service types, parameters that are not applicable to Direct Routing and Operator Connect services are not included in the table.

Parameter

Type

Description

definedAt

string($date-time)

Date and time of the creation of the customer entity in Live Platform Operation Center.

iamAccountId

string

IAM account number of the customer in Live Platform Operation Center.

fullName

string (0-250)

The Full name of the customer.

description

string (1-100)

Brief text description of the entity.

services

dictionary

List of supported services.

LIVE_CX
WEBEX_CLOUD_CONNECT
MI_REGIONAL
GENERIC
STNG_REGIONAL
OC
ZOOM
DM
HYBRID_ENTITIES
VOCA

meteringTag

string

The Metering tag that is applied to the customer entity.

applicationsStatus

dictionary

managementStatus
voiceQuality

management

dictionary

managementStatus

managementStatus

string

Statuses for the Live Platform Portal Management entity:

Error
Unmonitored
Warning
OK

voiceQuality

dictionary

teamsVoiceQualityJson
voiceQualityStatus
alertRuleVoiceQualityStatus
sbcVoiceQualityJson
vqControlStatus
vqMediaStatus
voiceQualityStatus

url

string

Rest URL for performing actions on the customer.

/ovoc/v1/topology/lcCustomers/<customerId>

msTenantId

string (1-255)

Microsoft Entra Tenant ID of the customer.

attachedServices

list array

IDs of the services that are attached to the customer.

name

string (1-100)

Name of the customer.

tenantId

Long (1-max long)

Service Provider Tenant Id.

id

long (node_id sequence)

Customer Id; apply this value in the Request Body when adding a new service.

logoId

long

Id of the logo attached to the customer.

channelId

Integer (0-max int)

Id of the channel to which the customer is attached.

contacts

dictionary

Contact details of the customer:

secondaryEmail
phone
generalInfo
email
secondaryPhone

secondaryEmail

string (1-200)

Customer Secondary email address.

phone

string (1-200)

Customer phone number.

generalInfo

string (1-200)

Additional information on the customer.

email

string (1-200)

Customer email address.

secondaryPhone

string (1-200)

Customer Secondary phone number.

status

string

Management status of the customer:

Error
Unmonitored
Warning
OK